Curzon

Lockdown #2: information for ticket holders

If you currently have tickets booked with us please read the info below.
Due to the national lockdown our cinema will be closing its doors from Thursday 5th November to Wednesday 2nd December. As such we have had to postpone all screenings within these dates. We will be rescheduling these events where possible although we cannot guarantee a new date for all shows.
If you would, like you can hold on to your ticket until a new date becomes available, at which time you will be contacted and will be able to rebook before tickets go on general sale. Alternatively, we can offer you a refund on the original card you booked with. You can also choose to have your refund put on to a Curzon gift card which can be used to purchase tickets for any future films and events. As this is a very uncertain time for independent cinemas the option is also available for you to instead donate your ticket price to the Curzon. We are hugely thankful to anyone choosing to support us in this way however we understand that during this period it’s not something that everyone is able to do.
Please email refunds@curzon.org.uk with your preferred option as well as your booking details and a contact number on which to reach you.
From Thursday 5th November our staff will be going on to furlough, this means we won’t be able to respond to all requests immediately however we will be processing refunds as soon as we can.
Kind regards
The Curzon team